Copier service

Office printers and photocopiers always break at the worst possible time! Why take the risk? Minimise your printer down time and frustration with our affordable scheduled expert on-site printer and copier service.

No more frantically fixing your office machines when they break or mess up important jobs. Our printer and photocopier maintenance service keeps them running smoothly and ensures consistent high-quality print jobs time after time, so you can relax and focus on your job.

Why you need regular printer and copier service

Business continuity and increased productivity

Scheduled checks catch small issues (e.g., worn-out rollers and low consumables) before they cause a critical failure. Downtime costs far more than maintenance. A printer and copier maintenance contract ensures your office machines are always ready for peak usage.

Investment protection and lower capital expenditure

Routine cleaning and calibration reduce wear and tear on crucial internal components, delaying the need for costly replacements and extending the lifespan of your printer. You get more years of reliable service out of the existing equipment, which means more profit.

Optimal performance and professional print quality

Cleaning print heads, optics and paper dust ensures consistent, high-quality output for documents and images. No more blurry, streaked, or misaligned prints. Just professional output.

Predictable operating expenses

A printer and copier service contract incurs a fixed, predictable fee, eliminating unexpected, high emergency repair bills. Replace variable, unpredictable expense spikes with a manageable, periodic cost.

Priority Response time

When an actual breakdown occurs, scheduled contract customers get priority service, with faster response times, quicker resolution times and shorter lead times for parts compared to non-contract clients. So when you need it most, your business gets back up and running faster.

Increased safety and compliance and lower Risk

Technicians check for wear on cables, proper ventilation, and overheating issues, ensuring the equipment operates safely. This helps maintain a safer working environment with documented equipment condition.

The Copier Doctor Promise

Here’s what you get when you sign up:

  • Fully qualified professional technicians with up-to-date knowledge. They have years of experience doing both repairs and routine maintenance on office printers and copiers.
  • New high quality new parts to keep you going smoothly. We’ll get the best parts for your machine(s).
  • Warranty periods ranging from 3 months to 12 months on any of our refurbished Ricoh office machines. Choose the warranty that makes you feel safe and we’ll do the rest.
  • Service calls by appointment, so you can book yours in at a day and time that suits you and keeps your workflow running.
  • Less hassle for you. Not only do we keep things printing and copying, we’ll find out if there’s anything to do before there’s a problem and fix it for you on-site, if possible.

Brands covered by our regular printer and copier service

Copier Doctor provides a quality repair and maintenance service for copiers and printers from:

  • Ricoh
  • Canon
  • Xerox
  • Infotec
  • Toshiba
  • Kyocera-Mita
  • Brother
  • Sharp
  • Konica-Minolta
  • HP
  • Samsung
  • Lanier

Since we also provide a printer repair service, we know what can go wrong. During on-site routine maintenance, we already check for these things and prevent them, so that you don’t get stuck.

What our happy clients say

Wemyss Transport logoAfter years of very average printer support it was wonderful to have someone who cared and knew what they were talking about!

Judith Wemyss, Business Manager, Wemyss Transport

Crown Opportunities logoWe ‘lived on the edge’ for a couple of years after leaving the traditional model of copier maintenance. Knowing that we couldn’t let it go any longer, we contacted Copier Doctor via their webpage and were relieved and grateful to receive the highest quality of advice and service from Gary and the Copier Doctor Team.

While the Copier Doctor team’s knowledge and experience far exceeds that of the technicians supplied by OEM companies, their rates and service level make it simply impossible to find a better solution. Copier Doctor is our only supplier of parts, service and consumables and we could not be more pleased.

Michael Quinn, Crown Opportunities

Venn Constructions logoThank you once again for your prompt service and repair of our copier.

Over the past 4 or more years that Venn Constructions have been dealing with Gary at The Copier Doctor, we have always being impressed with the personal service we have received.

Gary’s knowledge of the copier industry is excellent and his genuine honesty is a breath of fresh air. When it came time for Venn Constructions to invest in a new copier / printer – we did not even contemplate going to anyone but The Copier Doctor.

Cheers,

Veronica Roberts, Office Manager, Venn Constructions

Barclay MIS logoBarclay MIS have been utilising the services of Gary Thompson for at least the last 8 years. Not only has Gary provided exceptional service in terms of helping us with any maintenance issues we have we our machines (currently 4 colour copiers), he has also supplied us during this time with copiers at very competitive prices.

In addition, apart from prompt and efficient servicing of our copiers, Gary is constantly proactive to ensure that our consumables such as toners are constantly available. I thoroughly recommend the services of Gary’s company for any copier or facsimile services.

Drew Lauchland, General Manager, Barclay MIS

QLD Electrical logoQueensland Electrical have received only exceptional service from Gary and his team. The Ricoh copier that was purchased from Copier Doctor was at a very competitive price and was efficiently installed and connected into our local network. The copier is also of the best quality.

Gary has always provided us with a prompt response to any maintenance that have arisen. Gary has a fantastic knowledge of the copier industry and has a desire to always help his customers. Queensland Electrical hold Gary and the Copier Doctor in the highest regard and recommend him immensely.

Jaime Langford, Queensland Electrical

Service cost is $187.00 per hour, including GST.

If you’d like high quality, professional printer & copier service for your office machines, but don’t want to pay high charges, call us for a more affordable & personalized service.

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